Sharmtransfer.com
Effective Date: April 28, 2026
At SharmTransfer, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and taxi services.
1. Information We Collect
When you book a ride or use our services, we may collect the following information:
- Personal details: Name, phone number, email address
- Booking details: Pickup and drop-off locations, date and time of travel
- Payment information: Credit/debit card details, billing address (processed securely through third-party payment providers)
- Device and usage data: IP address, browser type, and interactions with our website (collected via cookies and analytics tools)
2. How We Use Your Information
We use your information to:
- Provide and manage your taxi bookings
- Communicate with you about your bookings and customer support
- Improve our services and user experience
- Send promotional offers if you have opted in
- Comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Service providers: Payment processors, IT service providers, and mapping/navigation services
- Legal authorities: When required by law or to protect our rights
- Marketing partners: Only if you have opted in to receive promotional content
4. Cookies and Tracking
We use cookies and tracking technologies to:
- Analyse website traffic and usage
- Personalise content and offers
- Enhance website functionality
You can manage cookies through your browser settings, but some features may not work properly if cookies are disabled.
5. Data Protection
We take appropriate measures to protect your data:
- Encryption: All sensitive information is encrypted during transmission
- Secure storage: Personal data is stored on secure servers
- Access control: Only authorised personnel have access to your data
6. Your Rights
You have the right to:
- Request access to your personal information
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Object to the processing of your personal data
To exercise these rights, please contact us using the details below.
7. Contact Us
If you have any questions or concerns about your privacy, contact us at:
Email: info@sharmtransfer.com
Phone: +20 10 20 8282 30
Address: Sharm El Sheikh, Egypt
Note: We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.